Privacy policy
This Privacy Policy describes how GS International ("we", "us", "our"), operating under the brand Zentik, collects, uses, stores, and shares your personal information when you visit or make a purchase from zentik.in. By using our website, you consent to the practices described in this policy.
Who We Are
GS International is a registered business entity based in Faridabad, Haryana, India, operating under the brand name Zentik. We design and deliver premium clothing including T-Shirts, Joggers, Shirts, and Full Sleeve wear to customers across India. Our GST Number is 06DIRPG1504H1ZF.
If you have any questions about how we handle your data, you can reach us at tech.zentik@gmail.com.
Information We Collect
We collect different types of information depending on how you interact with us:
Information you provide directly: When you place an order, create an account, or contact us, we may collect your full name, email address, phone number, delivery address, billing address, and payment-related details. We do not store your full card details — payments are processed securely through third-party payment gateways.
Information collected automatically: When you browse zentik.in, we automatically collect certain technical data including your IP address, browser type and version, device type, operating system, pages visited, time spent on pages, referring URLs, and clickstream data. This helps us understand how visitors use our site and improve the experience.
Information from third parties: If you interact with us through social media platforms or sign in using a third-party account, we may receive basic profile information as permitted by your privacy settings on those platforms.
How We Use Your Information
We use the personal information we collect for the following purposes:
To process, confirm, and fulfil your orders
To arrange shipping and send tracking updates via SMS and email
To communicate with you about your order status, returns, or exchanges
To respond to your queries, complaints, or feedback in a timely manner
To send you promotional emails, offers, or new launch updates — only if you have opted in. You can unsubscribe at any time.
To prevent fraudulent transactions and maintain the security of our platform
To analyse browsing behaviour and improve website functionality, layout, and product offerings
To comply with applicable legal obligations under Indian law
We do not use your personal data for automated decision-making or profiling that produces significant legal effects.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information with any third party for marketing purposes.
We may share your information with the following categories of trusted partners solely to fulfil our services:
Payment gateways (such as Razorpay, PayU, or similar) to securely process your payments
Courier and logistics partners (such as Delhivery, Shiprocket, or Xpressbees) to deliver your orders
Technology service providers who help us operate our website and store (such as Shopify)
Legal or regulatory authorities if required by law, court order, or to protect our legal rights
All third-party partners are required to handle your data securely and only for the purposes for which it was shared.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand site usage.
Types of cookies we use:
Essential cookies – Required for the website to function, such as maintaining your shopping cart and session.
Analytics cookies – Help us understand how visitors navigate the site so we can improve it.
Marketing cookies – Used to show you relevant advertisements on third-party platforms, only if you have consented.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website, such as preventing items from being saved in your cart.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically retained for a minimum of 5 years as required under Indian tax and accounting regulations.
Once your data is no longer required, we will securely delete or anonymise it.
Your Rights
As a user of our website, you have the following rights with respect to your personal data:
Right to access – You may request a copy of the personal data we hold about you.
Right to correction – You may ask us to correct any inaccurate or incomplete information.
Right to deletion – You may request that we delete your personal data, subject to legal obligations that require us to retain certain records.
Right to withdraw consent – Where you have given consent for marketing communications, you may withdraw it at any time by clicking "unsubscribe" in our emails or contacting us directly.
To exercise any of these rights, please write to us at tech.zentik@gmail.com with the subject line "Data Request". We will respond within 10 business days.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. Our website is SSL-secured, and all payment transactions are encrypted and processed through PCI-compliant gateways.
However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security and encourage you to use strong passwords and keep your account credentials confidential.
Third-Party Links
Our website may contain links to third-party websites or social media platforms. This Privacy Policy does not apply to those external sites. We encourage you to read the privacy policies of any third-party websites you visit, as we have no control over their content or data practices.
Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their personal data, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:
GS International Brand: Zentik Ward No. 15, House No. 738D, Street No. 8, Shiv Colony, Palla No. 1, Amarnagar, Faridabad – 121003, Haryana, India
+91 8377870537 ✉ tech.zentik@gmail.com Support Hours: Monday–Saturday, 10 AM – 6 PM IST